SPX
Smart Pole Management Platform
SPX is a smart pole management platform that integrates 10+ IoT devices, helping clients access real-time data, perform remote operations, and manage their sites more efficiently.
In this article, I will introduce an overview of the product. More design highlights will be covered in the other articles.
Type
Online product
My role
UX/UI Product designer
Team
Product manager, Backend engineer, Frontend engineer
Company
5GIOTLEAD Technology, system integration and software design
My impacts
Analyzed sub-device features and introduced insights for innovative interactions.
Restructured and optimized Information Architecture (IA) to support future scalability.
Collaborated with engineers to create feasible yet intuitive UI designs.
Conducted usability testing and stakeholder feedback to ensure user-centric refinements.
Selected Feature #1
Interactive map interface
Highlight: Provides an intuitive GIS-based interactive map interface for quickly identifying and resolving device issues, enhancing emergency response efficiency.
Value: Significantly reduces response time to incidents, enabling efficient and proactive site management.
Selected Feature #2
Signage content management & scheduling
Highlight: Offers user-friendly templates that allow easy content arrangement without technical expertise, supporting flexible scheduling options for daily, weekly, or monthly broadcasts.
Value: Simplifies operational complexity, increasing the timeliness and effectiveness of information dissemination.
Selected Feature #3
AI-powered VMS for smart poles
Highlight: Utilizes AI and deep learning technology to analyze pedestrian and vehicle data, generating detailed and accurate operational insights.
Value: Empowers smart-city operators with real-time, comprehensive analytics while safeguarding individual privacy.
All video footage has been modified to protect privacy.
More is coming…
Object and target recognition features
Upcoming enhancements include object and target recognition features, enabling rapid identification and tracking capabilities to further support city operations.
Retrospective
Cross-functional collaboration is essential
During the later stages of the project, we began proposing UI functionalities. However, due to constraints in the existing API structure, some ideas couldn’t be implemented immediately. Within these technical limitations, designing user-friendly and feasible workflows became a key challenge.
Regular discussions with frontend and backend engineers were incredibly valuable—they helped me ensure technical feasibility while also deepening my understanding of cross-disciplinary knowledge.
Design is holistic thinking
It’s not just about the user—it also involves understanding stakeholders, who often focus on business goals and product scalability. Everyone in the team plays a different role, and the most effective solutions are those that balance diverse perspectives and gain mutual recognition.
One of the most valuable lessons I’ve learned is that great collaboration comes not from following a single opinion, but from mutual respect for each other’s expertise and domain.